HomeAway and Vacation Rentals By Owner’s Confusing Review Policy

The website Vacation Rentals by Owner offers the swear of 150,000 properties to rent for days, weeks or months. The majority listings demonstrate pictures of the property and traveler review.

Rock resident Jason Mendelson spent about $10,000 for a three-month hire of a one-bedroom house in Yountville, California, a Napa town famous for its cooking offerings. The house had racked up quite a few positive reviews from renters on VRBO.com.

On the subject of a month and a half into the letting period, subsequent to hearing late night grate through the walls, Mendelson’s fiancĂ© realize that the house had been plague-ridden with rats.

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